FAQ

 

img How to Buy Accounts in the Store?

To purchase accounts in the store, follow these steps:

 

Familiarize yourself with the store rules.

Select the desired product on the pro-ak.store accounts page.

Read the description of the selected product by clicking on it and navigating to the new page.

Click the "Buy" button. Enter your email address that you have access to. Enter the required quantity of the product. Verify the entered data and click the button for your preferred payment method.

After successful payment, you will be redirected back to the site, and a window with account downloads will open. An email with your order and a link to download the accounts will be sent to the email address provided during checkout (note that the email may end up in the spam folder). If, for any reason, the accounts are not automatically issued (payment system failure, failure to include a note), contact support.

 

img How Quickly Will I Get Access to the Purchased Account?

Access to the purchased account is usually provided automatically immediately after payment confirmation. You will receive all the necessary login details to the email address you provided.


Certain types of accounts, such as Fan Pages or some Business Manager accounts, are issued manually through the support manager. If manual delivery is required, this information will be indicated in the account details.

 

img What Format Are the Accounts I Purchased In?

The account data format is specified in the product card under the "characteristics." For example:
Full Name, login:password, email:emailpassword, date of birth, account ID, user agent, Token EAAB, cookies.

This means that in the txt file you receive, the data will start with the Full Name > followed by the account login and password > then the email and email password > date of birth > account ID > user agent > Token EAAB > and the cookie block.

The cookie file (cookies) is provided in JSON format.
You can load the entire file into your browser without extracting the cookies separately.

 

img General Recommendations for Safe Account Usage?

To minimize the risk of account bans:

 

Use high-quality mobile or residential proxies.

Log into accounts via anti-detect browsers.

Let the account "rest" for a few days before launching ads (not mandatory but recommended for testing).

Avoid frequent changes in IPs and devices (browser fingerprints, browser profiles).

Do not immediately add payment cards or create ads on the first day.

 

img How to Log into an Account Properly to Avoid Blocks?

To prevent losing access to your account within minutes of logging in, follow these simple rules:

 

Use anti-detect browsers.

Use proxies configured for the account’s region (e.g., if the account is from the US, use a US proxy).

Do not immediately change account details such as password, email, 2FA, phone number, or profile picture. Wait at least 12 hours to allow Facebook to “adjust” to the new login.

Engage in organic activity: scroll the feed, like some posts, watch a few videos.

Do not log in from different IPs within the first few days.

 

Important: Logging in from a new device and immediately launching ads can trigger Facebook’s verification or lead to account suspension.

 

img How to Log into an Account After Purchase?

Follow the standard login recommendations outlined in this article  or refer to the login guidelines provided in the account details section under “characteristics.”.

 

img Can I Change Account Information After Purchase?

Yes, you can update account details, including the name, profile picture, and other settings. However, it is recommended to do this gradually and cautiously to avoid raising suspicion from Facebook. We strongly advise making necessary changes at least 8-12 hours after logging in for the first time.

 

img What Security Settings Should Be Applied After Purchase?

Important: Perform all the following changes (except email and 2FA modifications) at least 8-12 hours after logging in.


The following steps are essential for securing your purchased account:

Update your account password.

Change your email password (but DO NOT change the email itself—this must be done immediately after purchase).

Enable two-factor authentication (2FA) if it is not already active.

Regularly check account activity to prevent unauthorized access.

 

img Which Proxies Are Best for Account Management?

The most reliable options are high-quality mobile and residential proxies. Avoid free or low-cost proxies, as they often lead to account bans.

 

img How Important Is Warming Up an Account Before Running Ads?

Warming up an account simulates regular user behavior before launching ads. It is always recommended, regardless of whether the account is new or pre-farmed.

 

img How to Warm Up an Account Properly Before Running Ads?

Warming up an account is a crucial step to reduce the risk of bans when launching ads. Below are the key steps to follow:

 

Step 1: Set Up the Account

Create a Profile in an Anti-Detect Browser:

Use mobile proxies to create a profile in an anti-detect browser.

Import the cookies provided with the purchased account.

Log In Manually if Necessary:

If automatic login via cookies fails, log in using the provided username and password.

Access the email associated with the account (the email details will be included in the file you purchased).

Visit Facebook:

Open the profile and go to facebook.com.

Close the profile and let the account rest for 24 hours to allow it to adapt to the proxy and device.

 

Step 2: Simulate Organic Activity

After 24 Hours, Log Back In:

Engage in organic activity to mimic real user behavior:

Scroll through the feed and like a few posts.

Add a couple of friends.

Leave a few comments in groups.

Repeat this activity over the next few days. For example:

Log in the next day, like a few more posts, add a couple more friends, and leave another comment.

This helps Facebook’s algorithms recognize you as a real, active user.

 

Step 3: Warm Up the Fan Page

Go to Your Fan Page:

Select a post with a neutral image (e.g., clouds, kittens, or any non-controversial content).

Start a Page Likes promotion ($1 for 2 days).

Why Page Likes?

This step allows you to attach a payment card during the warm-up phase.

Based on our experience, linking a card through Page Likes helps avoid holds and bans during card verification.

For the best results, use:

US BIN card.

US mobile proxies.

US-based account.

This combination significantly reduces the risk of bans.

 

Step 4: Launch Ads

After 24 Hours, Access Ads Manager:

Start creating ads.

Keep the Page Likes campaign active until the allocated $2 budget is spent.

Optional: Run a Second Warm-Up Campaign:

After the first like $2 is spent, run another $1 - day campaign.

This reinforces Facebook’s understanding that you are genuinely trying to promote your Fan Page, shifting the focus of checks to this activity and increasing the account’s trust level.

 

img What to Do If Facebook Puts the Account Under Verification: Selfie Check, ID Verify?

If your account is flagged for verification and requires a selfie or ID check, you can attempt to restore it by uploading the requested photo. ID verification may be possible but is not always guaranteed.
For instructions on passing Facebook’s video verification, refer to this guide:
Video Selfie Verification Guide.

 

img What to Do If You Encounter a Facebook "Risk Payment" Ban?

Our team has prepared a guide to help you bypass the Risk Payment (RP) restriction:
Risk Payment Bypass Guide.

 

img Is There a Guarantee on Accounts? What If an Account Doesn’t Work?

The store gives a warranty on all products from 24 hours to several days, depending on the type of account. If the purchased account turned out to be inoperable immediately after purchase, it is subject to replacement, provided that the login recommendations are followed. If the account is locked after it has started working, the responsibility lies with the buyer.


For support, contact:
Telegram Support Manager: Alice https://t.me/pro_ak_support
Email: proakstore@gmail.com.

 

img How Much Time Is Provided for Product Verification?

Important: You have 24 hours to check the account’s functionality. After this period, no claims regarding account performance will be accepted. Purchase only the quantity of accounts you can test within this timeframe.

 

img How to Get a Replacement or Refund for a Defective Account?

If your case qualifies for a guaranteed replacement, please prepare the following details before contacting support:

 

Order number (or the email used for payment).

How you checked account validity (if done before usage).

Proxy and anti-detect setup used.

Detailed description of the issue (what actions were taken, what happened).

Any other required information stated in the account’s “Warranty & Replacement” section.

The more details you provide (e.g., screenshots or video proof), the faster and more effectively our team can resolve your issue.

 

img How Is Customer Support Provided After Purchase?

You can contact Support Manager Aline via:


Telegram: https://t.me/pro_ak_support
Email: proakstore@gmail.com


We assist within our scope of expertise and also offer additional services like Keitaro setup and setup consultations.

 

img Why Do Facebook Account Prices Vary in the Store?

Prices depend on age, activity, and other stability-related factors. Always carefully review the account details before purchasing to find the best option for your needs.

 

img How to Stay Updated on New Account Stock?

Subscribe to our Telegram channel: https://t.me/proakkk for real-time stock updates and useful traffic arbitrage insights.